Privacy Policy

Merchantic Payments, LLC (“Merchantic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you’re a website visitor, a merchant, or a referral partner.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect information in a few different ways, depending on how you interact with us:

• Information you provide directly — such as your name, email address, phone number, company name, and any details you submit through a form, calculator, statement upload, or partner inquiry.
• Business and processing information — for merchants applying for or using our services, this may include business details, processing statements, banking information, and other data required for underwriting and account setup.
• Automatically collected information — such as IP address, browser type, device information, and pages visited, collected through standard web technologies when you use our site.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide quotes, and deliver the services you request
• Underwrite, onboard, and support merchant accounts
• Calculate and pay referral partner residuals
• Improve our website, tools, and services
• Communicate with you about your account or inquiry
• Comply with legal, regulatory, and card network obligations

We do not sell your personal information.

How We Share Information

We may share information with:

• Service providers and partners who help us operate our business, such as processing banks, gateway partners, and underwriting partners
• Financial institutions involved in approving and supporting your account
• Legal and regulatory authorities, when required by law or to protect our rights

We require any third party we share information with to handle it responsibly and in a manner consistent with this Policy.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand how visitors use our site, and improve the overall experience. You can control cookies through your browser settings; disabling cookies may affect how parts of our site function.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the information below and we will respond within a reasonable timeframe.

You may also opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in those communications, or by contacting us directly.

Children’s Privacy

Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Merchantic Payments, LLC
Email: support@merchantic.io
Phone: +1 (877) 268-2933